Technical Consultant I
Application analysis
Technical Consultant I at Brex is a forward deployed financial technology role for engineers who want customer-facing technical work with real deployment ownership.
Reading this role
This Technical customer-facing role role centers on hands-on work with customers to ship and adopt technical products. Key signals from the listing: Senior scope.
About Brex
Fintech forward deployed roles integrate money-moving systems where correctness and compliance are non-negotiable. The role is anchored in Salt Lake City, United States, so expect on-site customer work in that region.
Signals in the listing
Stand out for Technical Consultant I
- Lead your application with one paragraph tying Technical Consultant I to a specific customer or deployment you owned — Brex hires for shipped outcomes, not tool lists.
- Mirror language from the job description in your examples — if they emphasize deployment, use deployment stories; if integration, use integration stories.
- Include a short “how I work with customers” section in your cover note: communication cadence, escalation instincts, and how you handle ambiguity.
- This role is tied to Salt Lake City, United States — mention willingness to work on-site with customers and any existing ties to that market (clients, partners, or domain knowledge).
Stand out at Brex
- Demonstrate API rigor with a concrete example — Brex will probe for specifics, not buzzwords.
- Demonstrate edge-case thinking with a concrete example — Brex will probe for specifics, not buzzwords.
- Show you understand idempotency, reconciliation, and how to debug production payment flows calmly.
- Read recent engineering blog posts, product launches, and customer stories on brex.com — reference one explicitly in your outreach to show genuine interest.
Tailored from this listing’s title, company, and description. Always verify requirements on the company careers page before applying.
Role description
Why join us
Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.
What you’ll do
As a Technical Consultant, you'll take ownership of the integration implementation for our customers, guiding them from kickoff to go-live. You will be responsible for translating a customer’s business requirements into an effective product configuration, solving challenges, and providing best practices related to Brex Integrations. Ultimately, you'll ensure that customers are equipped with the necessary knowledge to feel confident with their integrations, setting them up for long-term success. Where you’ll work This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!
Responsibilities
Own the successful integration of customer systems with Brex, managing the end-to-end implementation for systems like NetSuite, Sage Intacct, and QuickBooks to ensure a smooth and effective launch. Act as the primary technical advisor for your customers, applying your knowledge of ERP architecture and business processes to guide them toward an optimal integration setup. Lead project meetings and technical calls with customers, setting clear expectations, capturing detailed notes, and driving the project forward from kickoff to go-live. Contribute to customer enablement by helping create and refine training materials and Help Center content, empowering users and helping to minimize future escalations. Serve as the voice of the customer to our internal teams, translating their needs and feedback into actionable insights for our Product and Engineering partners. Actively contribute to the Integration team's collective knowledge, sharing insights from your projects and collaborating with peers to solve challenges and enhance our internal processes.
Requirements
2+ years of experience in a customer-facing role, with direct experience implementing or configuring accounting systems like QuickBooks Online, NetSuite, or Xero. Functional expertise in key accounting and finance areas, including General Ledger, Accounts Payable, Expense Management, and HRIS. Strong project management skills, with the ability to own deliverables, track timelines, and drive straightforward projects to successful completion. Experience translating basic business requirements into product configurations and providing solutions that meet immediate customer needs. Excellent communication skills, with a proven ability to explain technical concepts to non-technical stakeholders and manage customer expectations. A collaborative approach to problem-solving, with experience working across teams to resolve issues and a demonstrated ability to recognize when to escalate for guidance.
Bonus Points
HRIS/SSO subject matter expert Accounting or Finance background
Compensation
The expected salary range for this role is $89,600 - $112,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Brex LLC is a wholly owned subsidiary of Capital One, N.A. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.