Senior Product Solutions Architect - Synthetics
Application analysis
Senior Product Solutions Architect - Synthetics at Datadog is a forward deployed observability platform role for engineers who want customer-facing technical work with real deployment ownership.
Reading this role
This Solutions / Sales Engineering role centers on technical discovery, demos, POCs, and helping buyers build internal consensus. Key signals from the listing: Senior scope.
About Datadog
Datadog forward deployed engineers help enterprises adopt monitoring, security, and observability at scale. The role is anchored in Boston, USA, so expect on-site customer work in that region.
Signals in the listing
Stand out for Senior Product Solutions Architect - Synthetics
- Lead your application with one paragraph tying Senior Product Solutions Architect - Synthetics to a specific customer or deployment you owned — Datadog hires for shipped outcomes, not tool lists.
- Bring a tight demo narrative: customer pain, live workflow, and measurable before/after — treat the interview like a compressed POC.
- Show how you qualify opportunities and say no to bad-fit pilots; Datadog values technical judgment in customer-facing roles.
- This role is tied to Boston, USA — mention willingness to work on-site with customers and any existing ties to that market (clients, partners, or domain knowledge).
Stand out at Datadog
- Demonstrate incident/debug fluency with a concrete example — Datadog will probe for specifics, not buzzwords.
- Demonstrate metrics and tracing literacy with a concrete example — Datadog will probe for specifics, not buzzwords.
- Stand out with war stories where observability data directly changed customer reliability or cost.
- Read recent engineering blog posts, product launches, and customer stories on datadog.com — reference one explicitly in your outreach to show genuine interest.
Tailored from this listing’s title, company, and description. Always verify requirements on the company careers page before applying.
Role description
The Synthetics Product is a critical pillar of Datadog’s digital experience monitoring portfolio, enabling customers to proactively test, monitor, and optimize the availability and performance of their applications and user journeys. As the Product Solutions Architect (PSA) for Synthetics, you will work closely with Datadog customers and the Synthetics Product and Engineering teams in helping Synthetics users architect, implement best practices, and adopt Datadog at scale. SAs ensure that customer needs have been met and that the solution is fully functioning according to business requirements, governance, and compliance goals. SAs are accountable for the outcome of these initiatives, and frequently collaborate with other Datadog resources to drive measurable success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
Serve as the Product Expert on Datadog Synthetics Product. Offer guidance on architecture choices, data collection, and best practices to large Enterprise customers as they adopt these Datadog services across the organization at scale. Be a Trusted Advisor to Product Management by providing high quality feedback based on your field experience working closely with our Support, Partners, and Customers. Capture repeat customer use cases and solutions and in turn publish Reference Architectures and Implementation Guides for Datadog prospect and customer consumption. Build world class training material, solutions briefs, blogs, and documentation to the wider Datadog field technical