Solutions Consultant, Payload
Application analysis
Solutions Consultant, Payload at Figma is a forward deployed design platform role for engineers who want customer-facing technical work with real deployment ownership.
Reading this role
This Technical customer-facing role role centers on hands-on work with customers to ship and adopt technical products. Key signals from the listing: Senior scope.
About Figma
Figma embeds with design and engineering orgs rolling out design systems and collaboration at scale. The role is anchored in San Francisco, NY • United States, so expect on-site customer work in that region.
Signals in the listing
Stand out for Solutions Consultant, Payload
- Lead your application with one paragraph tying Solutions Consultant, Payload to a specific customer or deployment you owned — Figma hires for shipped outcomes, not tool lists.
- Mirror language from the job description in your examples — if they emphasize deployment, use deployment stories; if integration, use integration stories.
- Include a short “how I work with customers” section in your cover note: communication cadence, escalation instincts, and how you handle ambiguity.
- This role is tied to San Francisco, NY • United States — mention willingness to work on-site with customers and any existing ties to that market (clients, partners, or domain knowledge).
Stand out at Figma
- Demonstrate design/dev bridge with a concrete example — Figma will probe for specifics, not buzzwords.
- Demonstrate systems thinking with a concrete example — Figma will probe for specifics, not buzzwords.
- They notice candidates who understand design ops, component libraries, and engineering handoff friction.
- Read recent engineering blog posts, product launches, and customer stories on figma.com — reference one explicitly in your outreach to show genuine interest.
Tailored from this listing’s title, company, and description. Always verify requirements on the company careers page before applying.
Role description
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what’s possible with our platform. As a Solutions Consultant supporting Payload accounts, you’ll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Payload’s value within Figma. You’ll lead technical discussions, demos, and solution design to help customers achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate. This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Paint the vision of Payload within the Figma Platform and guide customers in realizing the value through product demonstrations and presentations Support the Sales team by addressing Payload and Figma platform questions and showcasing how Payload accelerates digital product development to customers Own the customer IT and Security relationship during the deal cycle by addressing secur