Technical Services Engineer, Partners
Application analysis
Technical Services Engineer, Partners at MongoDB is a forward deployed database platform role for engineers who want customer-facing technical work with real deployment ownership.
Reading this role
This Technical customer-facing role role centers on hands-on work with customers to ship and adopt technical products. Key signals from the listing: Kubernetes / containers, AWS, Azure, GCP.
About MongoDB
MongoDB field engineers guide migrations, performance tuning, and Atlas adoption for production workloads. The role is anchored in Bengaluru, so expect on-site customer work in that region.
Signals in the listing
Stand out for Technical Services Engineer, Partners
- Lead your application with one paragraph tying Technical Services Engineer, Partners to a specific customer or deployment you owned — MongoDB hires for shipped outcomes, not tool lists.
- Mirror language from the job description in your examples — if they emphasize deployment, use deployment stories; if integration, use integration stories.
- Include a short “how I work with customers” section in your cover note: communication cadence, escalation instincts, and how you handle ambiguity.
- For Kubernetes-heavy roles, describe a cluster you operated: upgrades, networking, secrets, observability, and how you debugged a production outage.
- The posting mentions multiple languages — pick the one most relevant to this team and show production code, not tutorial exercises.
- This role is tied to Bengaluru — mention willingness to work on-site with customers and any existing ties to that market (clients, partners, or domain knowledge).
Stand out at MongoDB
- Demonstrate document data modeling with a concrete example — MongoDB will probe for specifics, not buzzwords.
- Demonstrate performance troubleshooting with a concrete example — MongoDB will probe for specifics, not buzzwords.
- They look for people who can diagnose slow queries live and explain tradeoffs to app teams without jargon.
- Read recent engineering blog posts, product launches, and customer stories on mongodb.com — reference one explicitly in your outreach to show genuine interest.
Tailored from this listing’s title, company, and description. Always verify requirements on the company careers page before applying.
Role description
We are looking to speak to candidates who are based in Bengaluru for our hybrid working model.
Required
Experience building and maintaining complex mission-critical production database systems (RDBMS or NoSQL). Coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc. Experience working with APIs and using it to integrate with 3rd party technologies and software in the areas of security and fraud, big data analytics and AI, healthcare, content management, IoT, database performance monitoring and management; financial services, healthcare services, telco etc. Solid hands-on experience with systems engineering, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting Experience analyzing and troubleshooting issues holistically, from the application tier through the database, down to storage Troubleshooting experience with TCP/IP networking stack on OS and Hypervisor Experience using or administering one or more cloud services stacks such as AWS, Azure or GCP Hands-on experience with administering and troubleshooting NAS, SAN, local storage, multi-pathing Experience building solutions involving application workloads and use cases.
Preferred
Experience using or managing MongoDB preferred Experience in one or more programming languages developing applications using a NoSQL or SQL database. Strong understanding of authentication systems such as LDAP, Kerberos, AD Experience using distributed version control systems, and in particular git Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators. Experience in working software product teams, and familiarity with product release processes from planning to release.
Success Measures
In 3 months, you’ll have gained a deep understanding of MongoDB and its partner ecosystem. You will complete New Hire Training. In 6 months, you will be comfortable working frontline with our customers and partners. You will also complete the MongoDB Certified DBA Associate exam. In 12 months, you will be a technical specialist within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer.
Requisition ID
2273455032