Specialist, Technical Account Manager - Federal
Application analysis
Specialist, Technical Account Manager - Federal at Okta is a forward deployed identity & security role for engineers who want customer-facing technical work with real deployment ownership.
Reading this role
This Technical Leadership role centers on team leadership, customer program ownership, and scaling delivery playbooks.
About Okta
Okta deploys identity for workforce and customer use cases with complex enterprise integration requirements. The role is anchored in Washington, DC, so expect on-site customer work in that region.
Stand out for Specialist, Technical Account Manager - Federal
- Lead your application with one paragraph tying Specialist, Technical Account Manager - Federal to a specific customer or deployment you owned — Okta hires for shipped outcomes, not tool lists.
- Quantify team and program scale: people managed, number of concurrent customer deployments, and revenue or mission outcomes influenced.
- Explain how you built repeatable playbooks so delivery quality did not depend on one hero engineer.
- This role is tied to Washington, DC — mention willingness to work on-site with customers and any existing ties to that market (clients, partners, or domain knowledge).
Stand out at Okta
- Demonstrate SSO/SAML/OIDC literacy with a concrete example — Okta will probe for specifics, not buzzwords.
- Demonstrate integration debugging with a concrete example — Okta will probe for specifics, not buzzwords.
- Identity is detail-heavy — show you have untangled messy IdP/HRIS/app integration graphs before.
- Read recent engineering blog posts, product launches, and customer stories on okta.com — reference one explicitly in your outreach to show genuine interest.
Tailored from this listing’s title, company, and description. Always verify requirements on the company careers page before applying.
Role description
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
The Team
Technical Account Management is a global team of Okta product experts, and we enable Okta's worldwide growth by enabling existing customers to be successful with Okta. Our team rises to the occasion by solidifying our technical expertise and deepening our understanding of each customer’s unique ecosystem, we not only address the present challenges but anticipate and innovate for the future. The TAM empowers Okta’s customers to deliver secure, scalable, and transformative identity solutions by acting as their trusted identity coach. In partnership with the Okta’s Customer Success and the Account teams, we drive lasting success through elevated technical maturity.
The Opportunity
As a Specialist, Technical Account Manager (TAM) for Okta’s Workforce Identity Cloud (WIC) and Customer Identity Solution (CIS), you will serve as a trusted technical advisor and advocate for our most strategic Federal customers. This role is critical in ensuring customers achieve maximum value from their investments in Okta’s Workforce and Customer Identity solutions. You will collaborate closely with cross-functional teams, including engineering