Forward Deployed Enablement Engineer - Customer Success
Application analysis
Forward Deployed Enablement Engineer - Customer Success at Palantir is a forward deployed mission software role for engineers who want customer-facing technical work with real deployment ownership.
Reading this role
This Forward Deployed Engineer role centers on embedded customer delivery — discovery, prototyping, integration, and production rollout.
About Palantir
Palantir deploys data platforms to government and commercial customers with intense on-site delivery expectations. The role is anchored in London, United Kingdom, so expect on-site customer work in that region.
Stand out for Forward Deployed Enablement Engineer - Customer Success
- Lead your application with one paragraph tying Forward Deployed Enablement Engineer - Customer Success to a specific customer or deployment you owned — Palantir hires for shipped outcomes, not tool lists.
- Prepare a 5-minute “week one on site” plan: who you would meet, what you would inspect in their stack, and what artifact you would deliver by day five.
- Show you can go from discovery notes → working integration → production checklist without needing a large internal team.
- This role is tied to London, United Kingdom — mention willingness to work on-site with customers and any existing ties to that market (clients, partners, or domain knowledge).
Stand out at Palantir
- Demonstrate mission drive with a concrete example — Palantir will probe for specifics, not buzzwords.
- Demonstrate clearance readiness with a concrete example — Palantir will probe for specifics, not buzzwords.
- Decomposition interviews and scenario questions are common — they want evidence you have thrived embedded with customers.
- Read recent engineering blog posts, product launches, and customer stories on palantir.com — reference one explicitly in your outreach to show genuine interest.
Tailored from this listing’s title, company, and description. Always verify requirements on the company careers page before applying.
Role description
A World-Changing Company
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
Forward Deployed Enablement Engineers are embedded with centralised customer success teams to maximise the outcomes of our deployed products and workflows across all commercial customers from small-scale start-ups to large enterprises. This role balances high-level support responsibilities with the development of innovative tooling and infrastructure to scale customer enablement effectively. You are a resourceful, gritty and adaptable problem solver who is able to work both collaboratively and independently to resolve difficult and nebulous technical issues, as well as work productively with external customers to debug and resolve their problems. Palantir’s Customer Success team helps our customers build on Palantir’s Foundry & AIP Platforms to drive the workflows that power their most important business outcomes. In this role, you’ll leverage your problem-solving abilities, creativity, and technical skills to support and guide customer development teams, ensuring they can effectively build and optimise their workflows. You’ll have the opportunity to gain rare insight into and contribute to some of the world’s most important industries and institutions. Every day at Palantir is different: we’re constantly evolving to better respond to customer needs, and you will have the opportunity to contribute your creativity and problem-solving to internal processes and tools that define how we deliver business value to the customer with increasing efficacy and efficiency. Every Palantirian is encouraged to play to their personal strengths, so there is no “one size fits all” approach to engineering at Palantir. The scope of this role is intentionally broad so that people can find their strengths and grow in a way that excites them.