Director, Technical Consultant
Application analysis
Director, Technical Consultant at Ramp is a forward deployed enterprise software role for engineers who want customer-facing technical work with real deployment ownership.
Reading this role
This Technical Leadership role centers on team leadership, customer program ownership, and scaling delivery playbooks. Key signals from the listing: 5+ years experience, Senior scope.
About Ramp
Enterprise software forward deployed engineers drive adoption, integration, and measurable customer outcomes. The role is anchored in New York, NY (HQ), so expect on-site customer work in that region.
Signals in the listing
Stand out for Director, Technical Consultant
- Lead your application with one paragraph tying Director, Technical Consultant to a specific customer or deployment you owned — Ramp hires for shipped outcomes, not tool lists.
- Quantify team and program scale: people managed, number of concurrent customer deployments, and revenue or mission outcomes influenced.
- Explain how you built repeatable playbooks so delivery quality did not depend on one hero engineer.
- This role is tied to New York, NY (HQ) — mention willingness to work on-site with customers and any existing ties to that market (clients, partners, or domain knowledge).
Stand out at Ramp
- Demonstrate stakeholder management with a concrete example — Ramp will probe for specifics, not buzzwords.
- Demonstrate integration skill with a concrete example — Ramp will probe for specifics, not buzzwords.
- Prepare stories that move from discovery → pilot → production with named outcomes.
- Read recent engineering blog posts, product launches, and customer stories on ramp.com — reference one explicitly in your outreach to show genuine interest.
Tailored from this listing’s title, company, and description. Always verify requirements on the company careers page before applying.
Role description
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About The Role
As Director of Technical Consulting at Ramp, you will lead and own Ramp’s entire post-sales Technical Consultant (TC) organization, playing a pivotal role in driving the onboarding, activation, and ongoing success of our customer partnerships. You will oversee the full Technical Consultant team, a group of highly skilled experts with deep knowledge of Ramp’s products, industry standards, accounting practices, and ERP systems. You’ll own the development and execution of strategies that build trust and confidence with customers, guiding your team to unlock key technical activation milestones and lead complex integration workflows. Working closely with Ramp’s Customer Success and Account Management leaders, you will define and scale the end-to-end Technical Consulting motion, including implementation, expansion, and renewal strategies that drive full adoption of the Ramp platform for our key customers. As a go-to-market leader, you will act as the executive owner of Ramp’s technical post-sales motion, serving as a technical and financial thought leader for customers and internal teams alike. You will influence product development to enhance Ramp’s value proposition and own technical success from deal close through the broader customer lifecycle, while mentoring and developing your team to operate at scale.
What You’ll Do
- Own and lead Ramp’s full Technical Consultant function, guiding their professional development, fostering a high-performance culture, and ensuring alignment with Ramp’s strategic goals
- Partner with Sales, Account Management, Product, and Partners to advocate for integration development that aligns with customer needs
- Collaborate with Ramp Customer Success and Account Management leaders to ensure customers effectively utilize our product and achieve their goals
- Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp
- Develop and implement strategies to improve customer engagement, increase renewal rates, and identify opportunities for upselling
- Work alongside Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices
- Provide strategic input to the product development process, ensuring that customer feedback and market trends are incorporated
What You Need
- 8+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles
- 5+ years in a leadership role, managing technical teams in a SaaS or financial technology environment
- Bachelor’s degree in computer science, engineering, business, finance, accounting, or a related field
- Proficiency in IdP, HRIS, and/or ERP solutions
- Expertise in accounting systems, controllership needs, and finance/accounting workflows preferred
- Exceptional communication, organizational, and project management abilities
- Strong skills in engineering, system design, and technical specification writing
- A proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment
- Proven ability to lead and inspire a team, driving results and fostering a collaborative culture
Benefits Available To All Full-time Ramp Employees (global)
- Flexible PTO
- Unlimited AI token usage
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
United States
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation support to NYC or SF (as needed)
Canada
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
United Kingdom
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other Notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice