Software Engineer, Forward Deployed AI
Application analysis
Software Engineer, Forward Deployed AI at Ramp is a forward deployed enterprise software role for engineers who want customer-facing technical work with real deployment ownership.
Reading this role
This Forward Deployed Engineer role centers on embedded customer delivery — discovery, prototyping, integration, and production rollout. Key signals from the listing: Senior scope.
About Ramp
Enterprise software forward deployed engineers drive adoption, integration, and measurable customer outcomes. The role is anchored in New York, NY (HQ), so expect on-site customer work in that region.
Signals in the listing
Stand out for Software Engineer, Forward Deployed AI
- Lead your application with one paragraph tying Software Engineer, Forward Deployed AI to a specific customer or deployment you owned — Ramp hires for shipped outcomes, not tool lists.
- Prepare a 5-minute “week one on site” plan: who you would meet, what you would inspect in their stack, and what artifact you would deliver by day five.
- Show you can go from discovery notes → working integration → production checklist without needing a large internal team.
- This role is tied to New York, NY (HQ) — mention willingness to work on-site with customers and any existing ties to that market (clients, partners, or domain knowledge).
Stand out at Ramp
- Demonstrate stakeholder management with a concrete example — Ramp will probe for specifics, not buzzwords.
- Demonstrate integration skill with a concrete example — Ramp will probe for specifics, not buzzwords.
- Prepare stories that move from discovery → pilot → production with named outcomes.
- Read recent engineering blog posts, product launches, and customer stories on ramp.com — reference one explicitly in your outreach to show genuine interest.
Tailored from this listing’s title, company, and description. Always verify requirements on the company careers page before applying.
Role description
ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a software engineer on the AI Soltuions team, you will co-lead customer engagements with an AI Solutions Strategist. The Strategist owns business discovery, ROI narrative, stakeholder alignment, and rollout planning. The engineer owns technical discovery, solution design, prototyping, implementation, and production readiness. This is a deeply client-facing role. You will spend significant time with customers and end users, moving projects from bootcamp and workflow discovery through implementation, launch, and steady production usage. WHAT YOU’LL DO - Translate customer goals into clear system
requirements and non-functional
requirements covering security, privacy, reliability, performance, scalability, and cost. - Partner directly with customers to understand current workflows, constraints, systems, data quality, and adoption blockers. - Create and maintain solution architecture artifacts: - System context and data flow diagrams - Integration plan across Ramp and customer systems - Security model covering permissions, access patte