Technical Account Manager, Spanish Speaking
Application analysis
Technical Account Manager, Spanish Speaking at Stripe is a forward deployed payments infrastructure role for engineers who want customer-facing technical work with real deployment ownership.
Reading this role
This Technical Leadership role centers on team leadership, customer program ownership, and scaling delivery playbooks. Key signals from the listing: Python, Senior scope.
About Stripe
Stripe embeds engineers with large merchants to integrate payments, billing, and financial products. The role is anchored in Madrid, so expect on-site customer work in that region.
Signals in the listing
Stand out for Technical Account Manager, Spanish Speaking
- Lead your application with one paragraph tying Technical Account Manager, Spanish Speaking to a specific customer or deployment you owned — Stripe hires for shipped outcomes, not tool lists.
- Quantify team and program scale: people managed, number of concurrent customer deployments, and revenue or mission outcomes influenced.
- Explain how you built repeatable playbooks so delivery quality did not depend on one hero engineer.
- This role is tied to Madrid — mention willingness to work on-site with customers and any existing ties to that market (clients, partners, or domain knowledge).
Stand out at Stripe
- Demonstrate API design taste with a concrete example — Stripe will probe for specifics, not buzzwords.
- Demonstrate rigor with edge cases with a concrete example — Stripe will probe for specifics, not buzzwords.
- Loops often include integration design and debugging — show you can reason about money movement, idempotency, and failure modes.
- Read recent engineering blog posts, product launches, and customer stories on stripe.com — reference one explicitly in your outreach to show genuine interest.
Tailored from this listing’s title, company, and description. Always verify requirements on the company careers page before applying.
Role description
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.
What you’ll do
Responsibilities
Provide a Gold Standard Experience to your assigned accounts’ key stakeholders Work with the wider Operations team to provide current state, resources and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development Foster long term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion Work closely with Customer Success and other user facing teams as part of a larger effort to support users on Stripe Lead user facing meetings both in person and through video chat Collaborate on the continued design of this support offering Create user-facing content for long term solutions
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum
requirements
Minimum 5 years experience in enterprise level client-facing work Strong product sense and energized by the challenge of solving difficult user related problems Strong written and verbal communication skills in English and Spanish to support regional based customers Ability to lead complex integration conversations in a highly consultative and proactive manner Familiarity with APIs and able to explain API concepts to Stripe’s largest and most technical customers Familiarity with SQL and is comfortable building basic queries and modifying more complex ones Strong technical troubleshooting skills and is comfortable interfacing with technical teams A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization
Preferred
qualifications
Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes Experience practicing in small to medium scale project management Strong organizational skills and self-starting mindset Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL Ideal experience in the payments industry