Enterprise Solutions Engineer, Service Management
Application analysis
Enterprise Solutions Engineer, Service Management at Asana is a forward deployed enterprise software role for engineers who want customer-facing technical work with real deployment ownership.
Reading this role
This Solutions / Sales Engineering role centers on technical discovery, demos, POCs, and helping buyers build internal consensus.
About Asana
Enterprise software forward deployed engineers drive adoption, integration, and measurable customer outcomes. The role is anchored in Dublin, so expect on-site customer work in that region.
Stand out for Enterprise Solutions Engineer, Service Management
- Lead your application with one paragraph tying Enterprise Solutions Engineer, Service Management to a specific customer or deployment you owned — Asana hires for shipped outcomes, not tool lists.
- Bring a tight demo narrative: customer pain, live workflow, and measurable before/after — treat the interview like a compressed POC.
- Show how you qualify opportunities and say no to bad-fit pilots; Asana values technical judgment in customer-facing roles.
- This role is tied to Dublin — mention willingness to work on-site with customers and any existing ties to that market (clients, partners, or domain knowledge).
Stand out at Asana
- Demonstrate stakeholder management with a concrete example — Asana will probe for specifics, not buzzwords.
- Demonstrate integration skill with a concrete example — Asana will probe for specifics, not buzzwords.
- Prepare stories that move from discovery → pilot → production with named outcomes.
- Read recent engineering blog posts, product launches, and customer stories on asana.com — reference one explicitly in your outreach to show genuine interest.
Tailored from this listing’s title, company, and description. Always verify requirements on the company careers page before applying.
Role description
Our sales team is focused on finding efficient paths to successful, profitable, long-term customers by building a user-driven marketing and sales engine. We act as a key voice of the customer to the product team, helping identify and overcome technical, educational, and competitive obstacles to our continued growth. In this role, you will join a newly formed team bringing Asana Service Management to IT and service teams, partnering with a dedicated Account Executive to build repeatable technical plays that scale across Asana's field organization. You will serve as an extended part of the product General Manager's team, translating customer pain points into practical solution designs while directly shaping how our product, demos, and technical positioning evolve. This role is based in our Dublin office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday.