Enterprise Solutions Engineer, Service Management
Application analysis
Enterprise Solutions Engineer, Service Management at Asana is a forward deployed enterprise software role for engineers who want customer-facing technical work with real deployment ownership.
Reading this role
This Solutions / Sales Engineering role centers on technical discovery, demos, POCs, and helping buyers build internal consensus.
About Asana
Enterprise software forward deployed engineers drive adoption, integration, and measurable customer outcomes. The role is anchored in New York City, so expect on-site customer work in that region.
Stand out for Enterprise Solutions Engineer, Service Management
- Lead your application with one paragraph tying Enterprise Solutions Engineer, Service Management to a specific customer or deployment you owned — Asana hires for shipped outcomes, not tool lists.
- Bring a tight demo narrative: customer pain, live workflow, and measurable before/after — treat the interview like a compressed POC.
- Show how you qualify opportunities and say no to bad-fit pilots; Asana values technical judgment in customer-facing roles.
- This role is tied to New York City — mention willingness to work on-site with customers and any existing ties to that market (clients, partners, or domain knowledge).
Stand out at Asana
- Demonstrate stakeholder management with a concrete example — Asana will probe for specifics, not buzzwords.
- Demonstrate integration skill with a concrete example — Asana will probe for specifics, not buzzwords.
- Prepare stories that move from discovery → pilot → production with named outcomes.
- Read recent engineering blog posts, product launches, and customer stories on asana.com — reference one explicitly in your outreach to show genuine interest.
Tailored from this listing’s title, company, and description. Always verify requirements on the company careers page before applying.
Role description
As a member of the AMER Solutions Org, you will act as a trusted advisor for prospects and clients, driving customer acquisition and accelerating revenue growth through a mastery of strategic sales and Asana platform expertise. In this role, you will be at the ground floor of an emerging go-to-market motion, partnering with a dedicated Account Executive to build repeatable technical plays for Asana Service Management across IT and service teams. You will bridge the gap between the voice of the business and the voice of the customer, gathering first-party insights to help shape how our product, demos, and technical positioning evolve. This role can either be fully remote or based in our New York City, San Francisco, or Chicago offices with an office-centric hybrid schedule. If based in-office: The stand