SMB Solutions Engineer, Client Management
Application analysis
SMB Solutions Engineer, Client Management at Asana is a forward deployed enterprise software role for engineers who want customer-facing technical work with real deployment ownership.
Reading this role
This Solutions / Sales Engineering role centers on technical discovery, demos, POCs, and helping buyers build internal consensus.
About Asana
Enterprise software forward deployed engineers drive adoption, integration, and measurable customer outcomes. The role is anchored in Chicago, so expect on-site customer work in that region.
Stand out for SMB Solutions Engineer, Client Management
- Lead your application with one paragraph tying SMB Solutions Engineer, Client Management to a specific customer or deployment you owned — Asana hires for shipped outcomes, not tool lists.
- Bring a tight demo narrative: customer pain, live workflow, and measurable before/after — treat the interview like a compressed POC.
- Show how you qualify opportunities and say no to bad-fit pilots; Asana values technical judgment in customer-facing roles.
- This role is tied to Chicago — mention willingness to work on-site with customers and any existing ties to that market (clients, partners, or domain knowledge).
Stand out at Asana
- Demonstrate stakeholder management with a concrete example — Asana will probe for specifics, not buzzwords.
- Demonstrate integration skill with a concrete example — Asana will probe for specifics, not buzzwords.
- Prepare stories that move from discovery → pilot → production with named outcomes.
- Read recent engineering blog posts, product launches, and customer stories on asana.com — reference one explicitly in your outreach to show genuine interest.
Tailored from this listing’s title, company, and description. Always verify requirements on the company careers page before applying.
Role description
Asana Client Management (ACM) fixes client delivery friction by centralizing briefs, approvals, and file uploads within a branded client portal powered by the Asana Work Graph. The AMER Solutions Org drives customer acquisition and accelerates revenue growth through a mastery of strategic sales and Asana platform expertise, acting as trusted advisors to bridge the gap between the voice of business and the voice of the customer. The SE role on this team is where the product story becomes real for customers; you'll sit alongside the AEs on the ACM incubation pod, own the technical side of the deal, and show agency leaders exactly how their teams will leverage AI Teammates to optimize workflows. This is a builder role where what you configure in demos and what you hear from customers will directly shape the product and define our future playbook. This role is based in our Chicago office with an office-centric hybrid schedule