Solutions Engineering, Ads Solutions
Application analysis
Solutions Engineering, Ads Solutions at OpenAI is a forward deployed ai research lab role for engineers who want customer-facing technical work with real deployment ownership.
Reading this role
This Solutions / Sales Engineering role centers on technical discovery, demos, POCs, and helping buyers build internal consensus. Key signals from the listing: 5+ years experience, Senior scope.
About OpenAI
OpenAI ships frontier models to real customers through small, high-trust engineering teams. Forward deployed roles sit between product, research, and enterprise buyers. The role is anchored in San Francisco, so expect on-site customer work in that region.
Signals in the listing
Stand out for Solutions Engineering, Ads Solutions
- Lead your application with one paragraph tying Solutions Engineering, Ads Solutions to a specific customer or deployment you owned — OpenAI hires for shipped outcomes, not tool lists.
- Bring a tight demo narrative: customer pain, live workflow, and measurable before/after — treat the interview like a compressed POC.
- Show how you qualify opportunities and say no to bad-fit pilots; OpenAI values technical judgment in customer-facing roles.
- This role is tied to San Francisco — mention willingness to work on-site with customers and any existing ties to that market (clients, partners, or domain knowledge).
Stand out at OpenAI
- Demonstrate customer obsession with safety constraints with a concrete example — OpenAI will probe for specifics, not buzzwords.
- Demonstrate writing and communication with a concrete example — OpenAI will probe for specifics, not buzzwords.
- Interview loops emphasize problem decomposition, taste in product, and whether you can earn trust with technical and non-technical stakeholders quickly.
- Read recent engineering blog posts, product launches, and customer stories on openai.com — reference one explicitly in your outreach to show genuine interest.
Tailored from this listing’s title, company, and description. Always verify requirements on the company careers page before applying.
Role description
About the Team
OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.
About the Role
We’re looking for an Ads Solutions Engineer to partner with advertisers and agencies throughout the pre-sales and growth lifecycle, helping them successfully evaluate, launch, and scale on OpenAI’s advertising platform. You will serve as the technical expert in the sales process, translating advertiser objectives into scalable technical solutions across measurement, integrations, data activation, and campaign execution. This role sits at the intersection of sales, product, and engineering. You’ll work closely with Client Partners, Customer Success Managers, Product, Engineering, Policy, and Operations teams to remove technical blockers, accelerate revenue growth, and shape the future of OpenAI’s ads platform. In this role, you will:
- Partner with Client Partners during the sales cycle to provide technical expertise that unlocks new business and accelerates deal closure.
- Lead technical discovery with advertisers and agencies to understand data flows, martech stack, measurement requirements, and activation goals.
- Design and recommend implementation approaches for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks.
- Guide advertisers through onboarding and launch readiness, ensuring successful setup of tracking, attribution, audience signals, and reporting.
- Troubleshoot technical issues related to implementation, signal quality, delivery, and measurement performance.
- Build compelling demos, proofs of concept, and technical narratives that demonstrate the value of OpenAI’s ads solutions.
- Partner cross-functionally with Product and Engineering to escalate issues, advocate for customer needs, and influence roadmap priorities.
- Create repeatable technical documentation, playbooks, and best practices that scale advertiser adoption globally.
- Help train internal sales and success teams on technical capabilities, integrations, and evolving product features.
You’ll thrive in this role if you:
- Have 5+ years of experience in solutions engineering, sales engineering, technical account management, adtech, martech, or a related client-facing technical role.
- Have hands-on experience with digital advertising measurement, pixels, conversion APIs, mobile measurement, identity solutions, or CRM/data integrations.
- Understand advertiser ecosystems including tag managers, CDPs, analytics tools, attribution platforms, and data warehouses.
- Can explain complex technical concepts clearly to both technical practitioners and executive stakeholders.
- Have experience writing SQL, using APIs, debugging implementation issues, or working with structured datasets.
- Are comfortable operating in ambiguous, fast-moving environments and helping build processes from scratch.
- Demonstrate strong ownership, bias for action, and customer empathy.
- Care deeply about responsible platform growth, user trust, and long-term partner success.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.