Designated Services Engineer, Portworx
Application analysis
Designated Services Engineer, Portworx at Pure Storage is a forward deployed data infrastructure role for engineers who want customer-facing technical work with real deployment ownership.
Reading this role
This Technical customer-facing role role centers on hands-on work with customers to ship and adopt technical products. Key signals from the listing: Kubernetes / containers, Senior scope.
About Pure Storage
Data platform companies win by making complex systems usable in production — field roles prove ROI on live customer data. The role is anchored in Remote, Utah, so expect on-site customer work in that region.
Signals in the listing
Stand out for Designated Services Engineer, Portworx
- Lead your application with one paragraph tying Designated Services Engineer, Portworx to a specific customer or deployment you owned — Pure Storage hires for shipped outcomes, not tool lists.
- Mirror language from the job description in your examples — if they emphasize deployment, use deployment stories; if integration, use integration stories.
- Include a short “how I work with customers” section in your cover note: communication cadence, escalation instincts, and how you handle ambiguity.
- For Kubernetes-heavy roles, describe a cluster you operated: upgrades, networking, secrets, observability, and how you debugged a production outage.
- This role is tied to Remote, Utah — mention willingness to work on-site with customers and any existing ties to that market (clients, partners, or domain knowledge).
Stand out at Pure Storage
- Demonstrate data architecture with a concrete example — Pure Storage will probe for specifics, not buzzwords.
- Demonstrate migration experience with a concrete example — Pure Storage will probe for specifics, not buzzwords.
- Bring a migration or optimization story with before/after metrics, not just architecture diagrams.
- Read recent engineering blog posts, product launches, and customer stories on purestorage.com — reference one explicitly in your outreach to show genuine interest.
Tailored from this listing’s title, company, and description. Always verify requirements on the company careers page before applying.
Role description
We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
- This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
The Role
As a Technical Services Engineer - Portworx, you are the critical link between our customers’ complex cloud-native ambitions and the seamless performance of the Portworx® by Everpure™ platform. You’ll ensure the success of large-scale deployments across public and private clouds by resolving intricate technical hurdles that directly impact business continuity. Collaborating closely with Engineering and Product teams, you will champion the customer voice to drive product reliability and innovation in the Kubernetes ecosystem.
What You'll Do
Optimize Cloud-Native Resilience: Diagnose and resolve complex technical issues across the software stack—including Kubernetes, OpenShift, and major cloud providers—to ensure high availability for customer application workflows.