Technical Account Manager
Application analysis
Technical Account Manager at Vercel is a forward deployed frontend cloud role for engineers who want customer-facing technical work with real deployment ownership.
Reading this role
This Technical Leadership role centers on team leadership, customer program ownership, and scaling delivery playbooks. Key signals from the listing: Senior scope.
About Vercel
Vercel helps teams ship modern web apps on its frontend cloud with strong developer experience expectations. The role is anchored in Hybrid - London, Berlin, so expect on-site customer work in that region.
Signals in the listing
Stand out for Technical Account Manager
- Lead your application with one paragraph tying Technical Account Manager to a specific customer or deployment you owned — Vercel hires for shipped outcomes, not tool lists.
- Quantify team and program scale: people managed, number of concurrent customer deployments, and revenue or mission outcomes influenced.
- Explain how you built repeatable playbooks so delivery quality did not depend on one hero engineer.
- This role is tied to Hybrid - London, Berlin — mention willingness to work on-site with customers and any existing ties to that market (clients, partners, or domain knowledge).
Stand out at Vercel
- Demonstrate Next.js depth with a concrete example — Vercel will probe for specifics, not buzzwords.
- Demonstrate performance optimization with a concrete example — Vercel will probe for specifics, not buzzwords.
- A deployed example on Vercel with measurable performance wins is better than resume adjectives.
- Read recent engineering blog posts, product launches, and customer stories on vercel.com — reference one explicitly in your outreach to show genuine interest.
Tailored from this listing’s title, company, and description. Always verify requirements on the company careers page before applying.
Role description
About Vercel:
Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next.
About the role
We are looking for a Senior Technical Account Manager (TAM) to join our Forward Deployed Engineering organization within Professional Services. As a Senior TAM, you will be the named, persistent technical owner for a small portfolio of Vercel's largest enterprise customers, a peer to their VPs of Engineering and CTOs, and the single technical point of contact that orchestrates outcomes across Support, Engineering, Product, and Sales. On the accounts you cover, you take over the post-sales technical relationship that a Solutions Architect (SA) would otherwise own, freeing the SA to focus on pre-sales and on accounts outside your portfolio. This is a billable, customer-funded role. Customers purchase Senior TAM engagement a